Ass. Manager / Senior Brokers - Facilities - Antes Insurance Brokers
Assistant Manager / Senior Broker - Facilities
Role Description
• Support and assist in managing the team to ensure a high level of service to clients.
• Provide positive leadership by aligning with company goals and guiding the team towards achieving them.
• Foster motivation and development among team members, support staff, and report directly to the Direct Manager and upper Management.
• Provide positive leadership by aligning with company goals and guiding the team towards achieving them.
• Foster motivation and development among team members, support staff, and report directly to the Direct Manager and upper Management.
Key Responsibilities
• Respond to client inquiries and address questions about relevant policies.
• Organize team tasks into manageable activities to ensure efficient workload completion.
• Promote team cohesion through consistent communication, ensuring fairness in task distribution, leave, and remote work arrangements.
• Build strong client relationships, conducting regular meetings to understand needs and collaborate with the Claims Department.
• Monitor and manage policy renewals, addressing client queries, and ensuring timely renewals.
• Recommend appropriate coverage and pricing options tailored to clients' insurance needs.
• Collaborate with local and overseas providers to thoroughly review supplier documentation.
• Engage with the Compliance Officer for complaint resolution.
• Participate in or lead departmental and cross-functional committees.
• Support the team in data compilation for reports and monitor team debtors to ensure timely collections.
• Conduct meetings with team members and direct managers to maintain communication and address any issues.
• Execute additional duties as assigned by Senior Management.
• Organize team tasks into manageable activities to ensure efficient workload completion.
• Promote team cohesion through consistent communication, ensuring fairness in task distribution, leave, and remote work arrangements.
• Build strong client relationships, conducting regular meetings to understand needs and collaborate with the Claims Department.
• Monitor and manage policy renewals, addressing client queries, and ensuring timely renewals.
• Recommend appropriate coverage and pricing options tailored to clients' insurance needs.
• Collaborate with local and overseas providers to thoroughly review supplier documentation.
• Engage with the Compliance Officer for complaint resolution.
• Participate in or lead departmental and cross-functional committees.
• Support the team in data compilation for reports and monitor team debtors to ensure timely collections.
• Conduct meetings with team members and direct managers to maintain communication and address any issues.
• Execute additional duties as assigned by Senior Management.
Qualifications
• 7-9 years of experience in the insurance industry.
• Holders of Dip. CII or B.Com.(Hons) in Insurance or an MA (Insurance) will be given preference.
• Strong communication skills to maintain and enhance business relationships with clients and insurance representatives.
• Keen attention to detail, along with strong verbal and written communication abilities.
• Reliable and ethical, with a commitment to legal, regulatory, and ethical standards.
• Understanding of the insurance market, with an ability to stay updated on industry developments.
• Holders of Dip. CII or B.Com.(Hons) in Insurance or an MA (Insurance) will be given preference.
• Strong communication skills to maintain and enhance business relationships with clients and insurance representatives.
• Keen attention to detail, along with strong verbal and written communication abilities.
• Reliable and ethical, with a commitment to legal, regulatory, and ethical standards.
• Understanding of the insurance market, with an ability to stay updated on industry developments.
Preferred
• Strong organizational skills and experience in administrative duties.
• Commitment to continuous learning, attending regular training sessions to meet IDD criteria and expand knowledge.
• Ability to maintain up-to-date documentation for compliance reviews.
• Proven track record in supporting management by keeping them informed and acting as a liaison between staff and managers.
• Commitment to continuous learning, attending regular training sessions to meet IDD criteria and expand knowledge.
• Ability to maintain up-to-date documentation for compliance reviews.
• Proven track record in supporting management by keeping them informed and acting as a liaison between staff and managers.